UX Audit Services

Data drives every great experience. And we believe in nothing less. To make the right decisions, you need deep insights and a team of UX experts who know how to turn them into real impact. Hi, we’re UXProject — and we’re here to do just that.

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WHAT IS A UX AUDIT

A UX Audit is a structured evaluation of your digital product’s user experience — designed to uncover what stops users from converting, buying, or engaging.

01.

Improve interface responsiveness across devices

02.

Fix usability road-blocks and boost retention & conversions

03.

Data-informed decision-making, cost-savings by identifying issues early

04.

Understand your customers on a deeper level.

05.

Improve user experience and streamline the customer journey.

When Is a UX Audit Essential?

You’re planning to improve your product and want to make data-driven decisions.

We uncover usability gaps, analyze user behavior, and turn insights into clear, actionable next steps.

You’ve noticed your conversion rates dropping and need to understand why.

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You’re preparing for a redesign or new feature launch and want to avoid costly mistakes.

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You’re receiving negative feedback but don’t know what’s causing user frustration.

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Your product has grown quickly, and the experience now feels inconsistent.

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Bad UX means you are losing money right now.
400%
Improvement in conversion rates when UX is thoughtfully designed.
88%
Improvement in conversion rates when UX is thoughtfully designed.
32%
Improvement in conversion rates when UX is thoughtfully designed.
70%
Improvement in conversion rates when UX is thoughtfully designed.

Methods we use in our UX audits

LIST OF METHODS
To uncover every insight that matters, we combine analytical precision with human understanding. Our UX audits rely on proven research and evaluation methods that reveal how users truly experience your product — and where meaningful improvements can be made.

We don’t guess — we test, observe, and analyze. Our UX audits blend data, psychology, and design principles to pinpoint what works, what doesn’t, and how to turn every interaction into a better experience.

01
Heuristic Evaluation
We evaluate your product using proven usability principles — consistency, clarity, feedback, and error prevention.
 This helps us quickly uncover design flaws, friction points, and violations of established UX best practices.
02
User Flow Analysis
We map out every key journey your users take — from entry point to goal completion — to spot confusing paths or unnecessary steps.
 Our goal is to make every interaction intuitive and seamless.
03
Competitor Benchmarking
We analyze how your experience stacks up against leading products in your space.
 This helps uncover opportunities to differentiate and meet (or exceed) user expectations.
04
Cognitive Walkthroughs
We simulate the actions of a first-time user to evaluate how easy it is to accomplish core tasks.
 This helps identify friction early in the user journey before it becomes a conversion killer.
05
Accessibility Audit
We ensure your product is inclusive and usable for everyone — regardless of ability.
 That means checking contrast ratios, keyboard navigation, alt text, and overall WCAG compliance.
06
Usability Testing
We validate our findings through moderated or unmoderated testing with real users.
 It’s the most direct way to confirm whether design changes will truly improve the experience.

Choosing the Ideal Time for UX Audit Services

Post-Launch
After your product goes live, a UX audit helps you understand how users actually interact with it. We turn real behavioral data and feedback into actionable insights that enhance satisfaction and guide future improvements.
Product Upgrade
Before you refresh your product or add major updates, a UX audit identifies what already works and what needs refinement. We ensure your redesign strengthens the experience without disrupting existing user habits.
Performance Dips
When engagement falls, bounce rates rise, or conversions slow down, a UX audit reveals why. We pinpoint friction points, analyze user flows, and provide targeted recommendations to get your metrics back on track.
Expansion
If you’re entering new markets or scaling your product, a UX audit ensures the experience resonates with new audiences. We adapt flows, language, and usability to align with different user expectations and behaviors.
New Technologies
When adding emerging technologies like AI, AR/VR, or IoT, a UX audit helps you integrate innovation seamlessly. We maintain familiarity and usability while enhancing functionality and overall product value.

Our UX Audit Packages

Choose the plan that fits your stage and ambition. No hidden costs — just clarity and speed.
Strategy Workshop
Persona Development
Competitor Benchmark (3x)
Cognitive Walkthrough
Heuristic Evaluation
Information Structure / Analysis
User Flow Maps / Analysis
Visual Design Review
Action Plan
Usability Tests / Interviews (5x)
Usability Testing Report
Product
Snapshot
(3x)
2k€  List Price
1.200€
Book a Slot
Advanced
Audit
(5x)
5k€  List Price
3.000€
Book a Slot
Fix 85%+ Usability Issues
Proof that it works

A glimpse of our work

We’ve helped product teams and established brands uncover usability issues, improve key metrics, and build experiences their users love. Explore a few of our UX audit collaborations and see how data-driven insights translate into measurable business impact.

Agricover
We improved platform usability for farmers and partners, making key workflows faster and more intuitive.
Carrefour
We optimized the UX of Carrefour’s loyalty app, simplifying interactions and enhancing user engagement.

What Our Clients Say.

Real words from founders we’ve helped — how a prototype made the difference between being overlooked and getting funded.

Andrei Stoica
Product Owner @Telerenta

“Great people, both professionally and personally. They provided a modern design, great UI and all within the time-frame of the project.”

Mitu
Product Owner @Htts

“Awesome team, great ideas, super hands-on and professionals”

Fabian Jichi
CEO @ Freya’s Mirror

“Your project is in safe hands with a good team of proffesionals”

Rǎzvan Dumitrescu
Business Analyst @Telerenta

“Both highly appreciated team of professionals and UX design acumen. The insights provided have always been relevant and thoroughly justified. 100% project success.”

Andrei Stoica
Product Owner @Telerenta

“Great people, both professionally and personally. They provided a modern design, great UI and all within the time-frame of the project.”

Mitu
Product Owner @Htts

“Awesome team, great ideas, super hands-on and professionals”

Fabian Jichi
CEO @ Freya’s Mirror

“Your project is in safe hands with a good team of proffesionals”

Rǎzvan Dumitrescu
Business Analyst @Telerenta

“Both highly appreciated team of professionals and UX design acumen. The insights provided have always been relevant and thoroughly justified. 100% project success.”

FAQ

Questions We Hear All the Time.

What exactly is a UX audit?

A UX audit is a systematic evaluation of your product’s usability, design consistency, and user flows to uncover issues that affect conversion, retention, and satisfaction.

How do I know if I need a UX audit?

If users are dropping off, conversion rates are low, or your product feels inconsistent across devices, it’s time for an audit.

What’s included in a UX audit report?

You’ll get a detailed findings summary, UX scores, annotated screenshots, and prioritized recommendations for improvements.

How long does a UX audit take?

Depending on scope, audits typically take 2–4 weeks from kickoff to delivery.

What do you need from us to start?

We’ll need access to your product (or prototype), analytics data if available, and a short call to define your goals and audience.

Can you audit both web and mobile apps?

Yes — we cover websites, web apps, and mobile applications on iOS and Android.

Do you provide implementation support after the audit?

Absolutely. We can assist with design updates, usability testing, and integrating changes into your product roadmap.